Privacy Policy

Last updated: January 3, 2026

1. Introduction

DialogueCraft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Account credentials (password is securely hashed)
  • Payment information (processed securely through Stripe)

User Content

We store the content you create, including:

  • Dialogue projects and scenes
  • Character information
  • Generated audio files

Automatically Collected Information

  • IP address and browser type
  • Usage data and interaction with the Service
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Process transactions and manage your subscription
  • Send important notices about the Service
  • Respond to your inquiries and support requests
  • Improve and personalize the Service
  • Monitor usage patterns and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party services that help us operate (e.g., Stripe for payments, cloud hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

Our Service integrates with third-party services:

  • Google Sign-In: For authentication (subject to Google's Privacy Policy)
  • Stripe: For payment processing (subject to Stripe's Privacy Policy)
  • AI Audio Generation: Text data is processed by AI services to generate audio

6. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit (HTTPS)
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Object to certain processing activities

To exercise these rights, please contact us at contact@dialoguecraft.net.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: contact@dialoguecraft.net

See also our Terms of Service